“I’ve tried everyone else. I’m desperate.” Weekend, evening, call out fee, minimum charge, double time. Cash. It was a Trust-a-Trader call I couldn’t turn down.
I pulled into the drive of a red stone Victorian pile. Stone steps between armorial lions led to a recessed porch, flanked by columns, and an impressive oak panelled front door. Overshadowed by trees, a weak single and naked light bulb above the door was barely strong enough to cast my shadow onto the tiled entrance floor.
I was wondering whether to clap the huge brass tiger’s-head knocker or ring the bell, but before I could reach for either the sound of locks and chains being withdrawn made either superfluous. The door creaked slowly open, but only just enough for a fingerless gloved hand, with broken and stained nails, to grasp the edge and hold it steady. Half of a pale face, fringed by lank white hair, peered out, the piercing single eye scanning me up and down.
“Ah. I’m glad you called, we are let down so often”, the face said, and the door swung further back. “Come in, Mr…..Mr?
“Thank you”, I said, “James McIntyre. McIntyre Plumbing and Heating at your service. I take it you are Mrs Gill?”
The door opened fully to reveal the bent frame of a man. A grease stained, frayed and crumpled, frocked coat and collarless open-necked shirt, hung limply from his gaunt frame.
“I am not, as you can see, Mrs Gill” he said with a slight chuckle and not a sign of irritation.
“I am Arnold. You may call me Mr Arnold, as Mrs Gill does. I am her housekeeper and general factotum. She is unavailable at present, and it is me that called you. Please come down to the kitchen. It is where the problem is, and where all tradesmen are…..received.”
As I picked up my tool bag and followed Mr Arnold I had hardly noticed a sickle shaped scar, half hidden by his flowing hair, before we were off along a series of dark panelled passages to a narrow stair and down to the basement kitchen, the passages wreathed in must and disinfectant, and lined with stuffed mounted animal heads. His stride, off kilter though it was, was surprisingly lithe and hard to keep up with, but on the way I asked him,
“What is the problem, Mr Arnold?”.
“The drains are blocked again. I’ve had many plumbers to look at them, but it’s never fixed for long it, and they don’t come back to try again. We hope you will have more success.”
Mr Arnold showed me a massive, antiquated butler sink, full of something disgusting, and pointed me to a large grating in the stone-flagged floor, also brimming over. Outside the kitchen door a large manhole cover was similarly oozing at the edges, suggesting a very big problem.
“I think this needs clearing all the way down to the main drain, I’ll need my drain rods, and the pressure jetter for after I clear it” I said, but as I turned to go back to my van, Mr Arnold had apparently read my mind: he stood in my way, holding two bags full of rods.
“I thought you might need these to start with. Your colleagues always seem to, but then leave them behind. We have quite a collection if you need more. I will leave you to your work, Mr McIntyre, it’s time for me to take Mrs Gill her morning tea.”
It was painfully slow going and I was going to earn my money. Every now and again the end of the rod would grip on something solid, and then clear only to grip again, but eventually with a satisfying gurgle, and sucking noise, the residue from the sink and the grating disappeared. Result!
I was about to go up for the jetter when I heard footsteps on the stair and stood back. A thin faced elderly woman, her white hair pulled up tight in a bun, hobbled down.
“Mr McIntyre, I’m Mrs Gill. Mr Arnold suggested you might be needing some assistance. As you see, I am prepared.”
She had a plastic apron over her floral pinafore dress and was wearing pink rubber gloves.
“Indeed you are, Mrs Gill”, I said, “that’s kind of you but I’m almost finished. I just need to wash everything down and that’s me, done.”
“You won’t mind if I check everything, will you, Mr McIntyre. Mr Arnold dabbles with taxidermy, I expect you noticed his animal heads as you came in. He looks after me so well that I feel I have to allow him his hobby, but I do have such trouble with my drains.”
Something had been niggling at the back of my mind, and while the old woman ran the sink taps, set about inspecting the floor grating, and the manhole, I realised what it was. It was the way she and Mr Arnold referred to “me and we” as if they were interchangeable. A slip of the tongue perhaps, but when she bent over the floor grating, I saw a little scar peeping out at the edge of her bun. It couldn’t be, could it?
But then, apparently satisfied with my work, Mrs Gill pulled off a rubber glove to reveal a thin hand with broken stained fingernails, and my blood ran cold.
“Now, as to your fee, Mr McIntyre. I wonder if you are open to some sort of negotiation?” She almost caught me by surprise, by moving un-naturally quicky, and produced a long kitchen knife.
I struck out with a drain rod across the thrusting hand, put my shoulder into her chest, and knocked her backwards with enough force to allow me to sprint for the stairs. I didn’t know if I was being pursued, but I didn’t stop until I was, breathless, at my van. As I opened the driver’s door I thought I heard a chuckle, and then one of them call out,
“You’ve left your tools.”
I did not go back.
1007 Words
Andrew Gold © 27 January 2025